Legal Document
Privacy Policy
Vardhman Electricals  ·  Last updated: April 2026

PRIVACY POLICY

Vardhman Saathi

Effective Date: 20-06-2026

Vardhman Electricals ("Company", "we", "our", "us") operates the Vardhman Saathi mobile application ("App", "Service", "Platform").

This Privacy Policy explains how we collect, use, store, process, share, and protect information when users access or use the App.

By registering for, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy.


1. INFORMATION WE COLLECT

1.1 Information Received Through Google Sign-In

When users register or sign in using Google Sign-In, we may receive information made available by Google, including:

  • Full Name
  • Email Address
  • Profile Picture
  • Google Account Identifier
  • Authentication Information necessary to verify login
  • The information received depends on permissions granted by the user and Google's services.


    1.2 Information Provided by Users

    We may collect:

  • Mobile Number
  • Invoice Numbers submitted through the App
  • Optional Bill Images uploaded by users
  • Support communications
  • Feedback
  • Requests submitted through support channels
  • Users are responsible for ensuring submitted information is accurate and lawful.


    1.3 Reward Fulfillment Information

    When rewards are redeemed, we may collect:

  • Redemption records
  • Reward request information
  • Fulfillment records
  • Product photographs
  • Reward collection photographs
  • Where applicable, users may choose whether they personally appear in reward collection photographs.

    If a user declines to appear, photographs of the reward item, packaging, or related materials may still be collected and stored.


    1.4 Administrative and Operational Information

    We may collect and generate:

  • Approval records
  • Rejection records
  • Verification records
  • V-Coin transaction records
  • Redemption records
  • Broadcast records
  • Meeting information
  • Administrative logs
  • Audit records

  • 1.5 Technical Information

    We may automatically collect:

  • Device Information
  • Operating System Information
  • Application Version
  • Crash Reports
  • Log Information
  • Usage Information
  • IP Address
  • Network Information
  • Security Information
  • This information may be collected for operational, security, analytics, troubleshooting, and fraud-prevention purposes.


    2. HOW WE USE INFORMATION

    We may use collected information to:

  • Create and manage user accounts
  • Authenticate users
  • Verify account eligibility
  • Review invoice submissions
  • Award V-Coins
  • Process reward requests
  • Fulfill rewards
  • Manage broadcasts and communications
  • Organize meetings and announcements
  • Improve services
  • Maintain security
  • Prevent fraud
  • Investigate misuse
  • Resolve disputes
  • Comply with legal obligations
  • Operate the App and related systems

  • 3. ADMINISTRATIVE REVIEW AND PROCESSING

    Information submitted through the App may be reviewed, verified, processed, approved, rejected, modified, or managed by authorized personnel of Vardhman Electricals.

    Administrative processing may occur through:

  • Mobile applications
  • Administrative desktop applications
  • Company-operated systems
  • Cloud-based systems
  • Databases
  • Storage platforms
  • Users acknowledge that submitted information may be accessed by authorized administrators where necessary for operation of the Service.


    4. STORAGE OF INFORMATION

    Information may be stored using systems and service providers utilized by the Company, including but not limited to:

  • Google authentication services
  • Google Drive
  • Supabase
  • PostgreSQL databases
  • Render hosting infrastructure
  • Administrative systems
  • Backup systems
  • Local administrative devices
  • The Company may change service providers, hosting providers, infrastructure providers, storage systems, or operational systems without prior notice.


    5. LOCAL ADMINISTRATIVE STORAGE

    To operate and administer the Service, certain information may be temporarily or permanently stored, synchronized, cached, backed up, processed, or retained on authorized administrative systems and devices used by the Company.

    Such storage may be necessary for:

  • Verification
  • Approval workflows
  • Reward management
  • Fraud prevention
  • Auditing
  • Operational administration
  • Customer support
  • Security purposes

  • 6. REWARD ANNOUNCEMENTS AND BROADCASTS

    The App may publish reward-related announcements, broadcasts, achievements, campaign information, and promotional communications.

    Users acknowledge and consent that information relating to reward redemptions may be displayed within the App or Company communications, including:

  • User name
  • Reward information
  • Product photographs
  • Fulfillment photographs (where applicable and consented)
  • Promotional announcements
  • Such communications may be visible to other users of the App.


    7. NOTIFICATIONS AND COMMUNICATIONS

    By using the App, users consent to receiving:

  • Push notifications
  • Broadcast messages
  • Meeting announcements
  • Reward updates
  • Administrative notices
  • Policy updates
  • Account-related communications
  • Operational communications
  • Communications may be delivered through:

  • The App
  • Email
  • Mobile notifications
  • Other communication methods determined by the Company
  • Users acknowledge that certain operational communications may be required for use of the Service.


    8. USER CONTENT RESPONSIBILITY

    Users are solely responsible for content they upload or submit.

    Users must not submit:

  • False information
  • Fraudulent invoices
  • Obscene content
  • Pornographic content
  • Illegal content
  • Content violating intellectual property rights
  • Harmful or malicious material
  • The Company reserves the right to remove, review, retain, investigate, report, or disclose content where necessary.


    9. SHARING OF INFORMATION

    We may share information:

  • With authorized employees
  • With authorized administrators
  • With service providers
  • With hosting providers
  • With cloud storage providers
  • With database providers
  • With technical support providers
  • With legal authorities where required by law
  • We do not sell user personal information to third parties.


    10. DATA RETENTION

    We may retain information for as long as necessary to:

  • Operate the Service
  • Maintain records
  • Verify transactions
  • Prevent fraud
  • Resolve disputes
  • Comply with legal obligations
  • Maintain business records
  • Conduct audits
  • Certain information, including administrative records, reward records, invoice records, uploaded images, and fulfillment photographs, may be retained even after account suspension, deletion, or inactivity where permitted by law.


    11. ACCOUNT DELETION AND TERMINATION

    Users may request account-related assistance through Company support channels.

    The Company may suspend, restrict, disable, or delete accounts in accordance with its Terms and Conditions.

    Deletion of an account does not necessarily require immediate deletion of all associated information.

    The Company may retain records where necessary for operational, security, auditing, fraud prevention, business, or legal purposes.


    12. DATA SECURITY

    We implement reasonable administrative, technical, and organizational measures intended to protect information.

    However:

  • No system is completely secure.
  • No method of internet transmission is completely secure.
  • No storage platform can guarantee absolute protection.
  • Users acknowledge and accept these inherent risks.


    13. THIRD-PARTY SERVICES

    The App may use third-party services, including but not limited to:

  • Google
  • Google Sign-In
  • Google Drive
  • Supabase
  • Render
  • Notification providers
  • Hosting providers
  • Analytics providers
  • These third parties operate under their own terms and privacy policies.

    The Company is not responsible for the independent privacy practices of third-party providers.


    14. CHILDREN'S PRIVACY

    The App is intended only for individuals who are at least 18 years of age.

    We do not knowingly collect information from individuals under 18 years of age.

    If we become aware that information has been collected from a person under 18, we may remove such information and terminate the associated account.


    15. USER RIGHTS

    Subject to applicable law, users may request:

  • Access to certain personal information
  • Correction of inaccurate information
  • Assistance regarding account information
  • Requests may require identity verification.

    The Company reserves the right to deny requests where permitted by law or where compliance would interfere with operational, legal, security, fraud-prevention, or business requirements.


    16. CHANGES TO THIS PRIVACY POLICY

    The Company may update this Privacy Policy at any time.

    Users may be notified through:

  • Email
  • Push notifications
  • Broadcast messages
  • In-App notices
  • Other communication methods
  • Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.


    17. GOVERNING LAW

    This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

    Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.


    18. CONTACT INFORMATION

    Vardhman Electricals

    Email: [mail2vardhman@gmail.com](mailto:mail2vardhman@gmail.com)

    Phone: +91 9910519920

    Location: Delhi, India

    Additional support information may be available within the App.


    19. CONSENT

    By registering, signing in through Google, submitting information, uploading content, redeeming rewards, participating in broadcasts, receiving communications, or otherwise using Vardhman Saathi, users acknowledge that they have read, understood, and consent to this Privacy Policy.